resume
SUMMARY
My diverse background and continuing exploration of the arts and emerging technologies coupled with degrees in psychology and human computer interaction provide me with a large tool set for solving complex problems of the user experience.
OBJECTIVE
“To eliminate every drawback of the machine without sacrificing any one of its real advantages” -Walter Gropius (Architect, Director of the Bauhaus).
Experience
User Experience Manager, Rosetta; Beachwood, OH — 2008-Present
Lead and manage the experience design of branded, interactive, cross channel, user experiences for websites, mobile applications, and enterprise software. Facilitate the transition of the information architecture and interaction design as it moves from the creative to technical teams. Gather and define user needs, business goals and requirements. Present the client, usability testing and user research insight and how that informs the resulting information and interaction designs. Verticals include B2B, Health Care, Financial Services, Government, and Consumer Products & Retail. Technologies include IBM WebSphere, Microsoft .Net and Java.
Experience Planner, Campbell-Ewald; Warren, MI — 2006-2008
Created branded, interactive user experiences for websites and applications. Defined and led the strategic and creative vision for a diverse client base. Researched and defined user needs, business goals and requirements. Coordinated with the art director, technical lead and account manager to inform visual design and facilitate build.
Digital Librarian, Wayne State University; Detroit, MI — 2005-2006
Developed the WSU Institutional Repository with the faculty, staff and community members. Collaborated with the WSU Art Collection Curator on the development of the workflow for both the digitization process and metadata creation and capture. Led the implementation of podcasting lectures university-wide by working with the library computing and media services, the faculty and Apple Inc. Coordinated projects between the IMLS Grant students and The Detroit Library, The Walter Reuther Archives, The Henry Ford and Michigan State University.
Multimedia Specialist, University of Michigan School of Information; Ann Arbor, MI — 2001-2005
Mentored HCI students in the Practical Engagement Program by providing training in Information Architecture and Usability Engineering. Provided broadcasting and streaming services for multimedia delivery over the web university-wide. Lectured in the SI course 622: Evaluation of Systems and Services on ways to use digital video technology to present usability results. Consulted and trained the faculty on the latest multimedia technologies and how they relate to their course content and delivery.
Information Architect Intern, marchFIRST; Southefield, MI — 2000
Created and conducted usability tests, site maps and wire frames for large-scale web sites. Conducted research in the fields of Information Architecture and Usability Engineering for the UIA team.
Education
School of Information University of Michigan, Ann Arbor, MI — MSI: Human Computer Interaction, 2001
Wayne State University, Detroit, MI — B.A. Psychology, Dean List GPA 4.0, 1996
Skills:
OmniGraffle
Visio
HTML/JavaScript
Photoshop/Illustrator
Dreamweaver/Flash
Mac OSX/Windows/Linux
Research
Stakeholder interviews
User interviews and observations
Competitive analysis
Web metrics analysis
Focus group moderation
Strategy
Personas
Scenarios
Feature set development
Content strategy
Design
Flow diagrams
Site maps
Storyboards
Schematics and wireframes
Functional specifications
Taxonomy creation
Evaluation
Iterative prototyping
Usability testing
Card sorts
Usability evaluations
Cafe testing
Heuristic evaluation
